Privacy Policy

Last updated: May 2026

Softverses IT Solutions LLP operates the website at softverses.com. This Privacy Policy explains what data we collect, why we collect it, and how we handle it. By using this site, you agree to these practices.

1. Information We Collect

a) Contact Form Submissions
When you fill out our enquiry form, we collect: your full name, email address, phone number, company name, position, address, project details, budget range, and service interest. This information is used solely to respond to your enquiry.

b) Browser and Device Information
We automatically collect standard server log data including your IP address, browser type, operating system, referring URL, and pages visited.

c) Cookies
We use cookies and similar tracking technologies to improve your browsing experience.

2. Third-Party Services

Google Tag Manager
We use Google Tag Manager (GTM-KVSCF4MN) to manage analytics and marketing tags.

Microsoft Clarity
We use Microsoft Clarity (ID: n30kaz6m7b) for anonymised heatmaps and session replays. No personally identifiable information is captured.

Google reCAPTCHA v3
Our contact form is protected by Google reCAPTCHA v3 for spam prevention.

Google Analytics (via GTM)
We may use Google Analytics to measure site traffic in aggregate.

3. How We Use Your Data

To respond to enquiries submitted through our contact form.
To send project quotes and service information relevant to your enquiry.
To analyse site performance and improve user experience.
To protect the site from spam and abuse.

We do not sell, trade, or rent your personal information to third parties.

4. Data Retention

Contact form submissions are retained for the duration of a project engagement or up to 2 years for prospective client enquiries. You may request deletion at any time by contacting us.

5. Your Rights

Request access to the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@softverses.com.

6. Security

We implement industry-standard measures to protect your personal data. Our site operates over HTTPS with TLS encryption.

7. Contact Us

Softverses IT Solutions LLP
4th Floor KITEZ Business Zone, Poothole Road, Thoppinmoola, Thrissur, Kerala 680618, India
Email: info@softverses.com | Phone: +918075608837