Client Overview
Fairytale by Jewel is a fashion brand dedicated exclusively to sarees—ranging from everyday drapes to premium handloom and occasion wear. The brand needed a modern e-commerce experience that could showcase rich product detail, handle India-first payment methods, and streamline operations from inventory to delivery.
https://fairytalebyjewel.com/
Objectives
Fairytale by Jewel partnered with Softverses IT Solutions LLP to build an online store that would:
- Showcase a wide saree catalog with rich visuals, variants, and storytelling.
- Enable smooth purchasing across devices with fast, trustworthy checkout.
- Centralize operations with robust Inventory Management, Order Management, and Payment Gateway integration.
- Support scale during festive collections, sales, and influencer campaigns.
- Strengthen brand trust through reviews, clear policies, and dependable post-purchase communication.
Our Approach
1) Brand-First UX & Storefront
- Designed a clean, editorial storefront with category landing pages (Silk, Linen, Organza, Kanjivaram, Banarasi, Party Wear, Wedding Collections, Daily Wear).
- Built powerful product discovery: search with autosuggest, filters (fabric, color, price, occasion, weave, pattern), sort options, and curated collections.
- Product pages feature multiple images/zoom, blouse details, care instructions, in-stock status, and “Complete the look” cross-sells.
2) Product & Catalog System
- Variants (colorways, blouse options), back-in-stock alerts, and low-stock badges to drive urgency.
- Bulk upload for product CSVs (images + metadata) and guided content fields (fabric, weave, border type, craftsmanship, occasion tags) for consistent SEO.
3) Inventory Management
- Real-time stock control with SKU-level tracking.
- Reserved stock during checkout to reduce oversells.
- Stock rules for restock buffers, preorder flags, and “made-to-order” items.
- Audit log for adjustments and returns.
4) Order Management
- End-to-end order lifecycle: Placed → Confirmed → Packed → Shipped → Delivered with status updates in customer accounts and email/SMS/WhatsApp notifications.
- Invoice & GST support, downloadable receipts, and packing slips.
- RTO/Exchange/Return workflows with reason codes and inventory reconciliation.
- Coupon engine (flat %, BOGO, order-value thresholds) and gift card support.
5) Payments & Checkout
- Integrated PCI-compliant payment gateways (UPI, cards, net banking, BNPL; optional COD with fee).
- One-page checkout with address validation and wallet/UPI intent flows.
- Abandoned-cart capture and recovery emails/WhatsApp nudges.
6) Shipping & Fulfilment
- Pincode-level serviceability, live shipping rate rules (weight/price slabs), and tracking links.
- Multi-carrier support with priority rules (e.g., India Post for remote, express for metros).
- Order splitting by warehouse/availability.
7) Trust, Retention & Community
- Ratings & reviews with photo uploads (post-purchase prompts).
- Wishlist and recently viewed to boost return visits.
- Clear Policies (Shipping, Returns, Refunds, Exchanges) and Care Guides to reduce support load.
- Loyalty hooks (first-order offers, referral codes, membership tiers).
8) Performance, SEO & Analytics
- Core Web Vitals–friendly build: image compression, lazy loading, CDN.
- SEO foundations: structured data (Product, Breadcrumb), clean URLs, meta templates, XML sitemap, robots.
- Analytics & pixels (GA4, Meta, conversions API) + funnel dashboards for product performance, add-to-cart rate, and drop-off points.
Key Features Delivered
- Elegant storefront with rich saree taxonomy and storytelling.
- Inventory Management with real-time stock, reserves, and audit trails.
- Order Management with invoices, tracking, and returns/exchanges.
- Payment Gateway integration (UPI/cards/BNPL; optional COD).
- Abandoned cart, coupons, gift cards, reviews, wishlists.
- Responsive design for mobile-first audiences.
- SEO-ready structure and analytics instrumentation.
Results & Impact (qualitative)
- Higher conversion confidence from trust signals (policies, reviews, fast checkout).
- Reduced operational friction via centralized inventory and order workflows.
- Better campaign ROI with analytics-driven merchandising and cart recovery.
- Scalable launches for festive drops and influencer collaborations without site slowdowns.
Technology Snapshot
- Platform: Python Django framework, scalable e-commerce stack with secure payment integrations
- Core Integrations: Payment gateway (Razorpay), analytics pixels, email notifications
- Security: SSL, role-based admin, audit logs, PII safeguards
Conclusion
Softverses IT Solutions LLP delivered a saree-focused e-commerce experience that marries brand elegance with operational rigor. From variant-rich product pages to reliable payments and post-purchase care, Fairytale by Jewel now has a store that looks premium, performs fast, and scales smoothly—ready for festive peaks and everyday growth.